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Mastering Microsoft Teams 2020 Course

Booking options

£12

Highlights

On-Demand course
5 hours
All levels

Description

The Mastering Microsoft Teams 2020 Course focuses on helping learners understand how Microsoft Teams supports organised communication, structured collaboration, and efficient digital working. Designed around the 2020 version of the platform, the course explains how Teams brings conversations, meetings, files, and apps into one streamlined space. Clear guidance is provided on navigating the interface, managing channels, and using built-in features to keep discussions focused and information easy to locate. The tone remains professional, with a light touch of humour where appropriate—because learning software does not need to feel like reading a user manual twice.

This course also explores how Microsoft Teams fits into modern organisational workflows, supporting teamwork across departments and locations. Learners gain insight into managing chats, meetings, and file sharing while maintaining clarity and control in daily communication. Emphasis is placed on confidence, efficiency, and consistency when using Teams as part of a wider Microsoft 365 environment. Whether used for business communication, project coordination, or online collaboration, this course provides structured knowledge that adds genuine value to digital skillsets and strengthens confidence when working with Microsoft Teams in professional settings.

Why People Love And Enrol in this Course From One Education

Eligibility for the an-accredited certificate on successful completion of Course

Learning materials of our course contains engaging voiceover and visual elements for your comfort

Freedom to study at your own pace

24/7 access to the course materials for 12 months

Full Tutor support on weekdays (Monday - Friday)

Mastering Microsoft Teams 2020 course is designed to focus on individuals who have no prior experience using Microsoft Teams 2020 and don't have any previous experience in collaborative tools. This course will cover every feature concept in detail, leaving you with nothing to learn on your own.

Course Curriculum:

Here is a curriculum breakdown of the course:

Section 01: Getting Started

Introduction

Getting Started and Feed

Teams Overview, Part 1

Teams Overview, Part 2

Section 02: Creating and Managing Teams

Creating Teams

Managing Teams, Part 1

Managing Teams, Part 2

Section 03: Conversations and Notifications

Conversations and Posts, Part 1

Update - More Conversation Formatting

Conversations and Posts, Part 2

Notification and Tags, Part 1

Notifications and Tags, Part 2

Section 04: Working with Channels

Channels and Teams

Private Channels

Hide, Show, and Pin Channels

Channel Moderation

Teams and Outlook

Section 05: Chats and Guests

Chats, Part 1

Chats, Part 2

Chatbots

Guests

Section 06: Calls and Meetings

Audio and Video Calls, Part 1

Audio and Video Calls, Part 2

Meet Now, Part 1

Meet Now, Part 2

Recordings and Transcripts

Calendar

Live Events

Making Calls

Section 07: Working with Files

Working with Files, Part 1

Working with Files, Part 2

Working with Files, Part 3

Section 08: Apps, Shifts, and Wiki

Mobile Apps

Shifts - Creating Schedules

Shifts - Assignments and Requests

Using a Wiki, Part 1

Using a Wiki, Part 2

Adding Apps to Channels

Section 09: Extras and Best Practices

Connectors

Whiteboard

Behind the Scenes

Best Practices - Teams and Channels

Best Practices - Notifications and Chat

Best Practices - Files

Exam & Retakes:

It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable.

Certification

Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery).

Who is this course for?

Individuals currently working at an organisation, want to learn collaborative tools usage.

Job Seekers

College/University pupils working as a team and need a tool to learn aiming to reduce communication gaps.

Teachers teaching their students online.

Individuals from any career can enrol

Requirements

There are no formal entry requirements for the course, with enrollment open to anyone! Anyone and everyone with a knack for learning can enrol on this course without any hesitation.

Learn online from any internet device, including your computer, tablet or smartphone. Study when it suits you and complete the course at your own pace.

All students must have a passion for learning and literacy, as well as being over the age of 16.

Career path

In this competitive world, having skills in various tools is always a plus. Many organisations use Microsoft Teams 2020 to maintain internal team communications. This course is highly recommended if you want to improve your potential before joining the office or if you are already working in a work environment.