Booking options
£10

£10
On-Demand course
3 weeks
All levels
The Admin, Secretarial & PA Course is designed for individuals seeking a clear, structured understanding of modern administrative responsibilities within today’s fast-paced working environment. This course explores how effective administration supports organisations at every level, from managing information flow to maintaining professional communication standards. With a strong focus on accuracy, organisation, and discretion, the content reflects the expectations placed on administrators, secretaries, and personal assistants across a wide range of sectors.
The course also examines the evolving nature of office support roles, where adaptability, digital awareness, and confident coordination are highly valued. Learners gain insight into diary management, document handling, professional correspondence, and workplace organisation—because efficiency is not accidental, it is organised. Delivered entirely online, the course allows learners to develop knowledge at their own pace while building confidence in administrative processes that add genuine value to any organisation. Ideal for career development or skill enhancement, this course supports a polished, professional approach to office administration—without unnecessary complexity or jargon.
What you'll get out of this Admin, Secretarial & PA Diploma training:
Admin, Secretarial & PA training gives an idea about the responsibilities of being a personal assistant.
Gain a better understanding of administration and admin support.
Understand why an office needs administrative procedures.
Get to know the essence of administrative management with this Admin, Secretarial & PA training.
Scale up your administration skills like organisational skills, business writing, etc with this Admin, Secretarial & PA training.
Traverse several aspects of telephone etiquette.
Comprehend the role of body language with effective communication.
Strengthen your skill in meeting and time management.
Develop a firm footing in the basics of Microsoft excel.
Familiarise yourself with the rudiments of PowerPoint.
**** FREE GIFT ****
This Admin, Secretarial & PA course is packed with 2 more additional gift courses -
Recruitment and Virtual Interview
Decision-Making in High-Stress Situations
Course Curriculum-
Module 01: Personal Assistant
Module 02: Admin Support
Module 03: Administrative Management
Module 04: Organisational Skills
Module 05: Telephone Etiquette
Module 06: Business Writing
Module 07: Time Management
Module 08: Body Language and Effective Communication
Module 09: Meeting Management
Module 10: Excel Basics
Module 11: PowerPoint Basic
Assessment Process
To simplify the procedure of evaluation and accreditation for learners, we provide an automated assessment system. Upon completion of an online module of our Diploma, you will immediately be given access to a specifically crafted MCQ test. The results will be evaluated instantly, and the score displayed for your perusal. For each test, the pass mark will be set to 60%.
When all tests have been successfully passed, you will be able to order a certificate endorsed by the Quality Licence Scheme.
Certificate of Achievement
Endorsed Certificate of Achievement from the Quality Licence Scheme
After completing the course, learners will be able to order an endorsed certificate as proof of their achievement. Hardcopy of this certificate of achievement endorsed by the Quality Licence Scheme can be ordered and received straight to your home by post, by paying -
Within the UK: £109
International: £109 + £10 (postal charge) = £119
CPD Accredited Certificate from One Education
After completing this course, you will qualify for the CPD-accredited certificate from One Education, as proof of your continued professional development. The certificate is available in both PDF & hardcopy format, which can be received by paying -
PDF Certificate: £9
Hardcopy Certificate (within the UK): £15
Hardcopy Certificate (international): £15 + £10 (postal charge) = £25
This course is specifically crafted for those individuals aspiring to senior secretarial or administrative positions in an organisation, or newcomers looking to secure their first professional role in an office environment.
The course is open to all, with no formal entry requirements.
Completing this course will massively boost your knowledge of administrative duties and enable you to pursue a wide range of exciting careers, such as -
Data Entry Officer
Office Manager
Personal Assistant
Receptionist
Secretary
Administrative Assistant
Executive Assistant (EA)
Customer Service Administrator
These career opportunities in the United Kingdom usually pay £15,000 to £25,000 a year.
Certificate of completion
Digital certificate - £9
CPD Accredited PDF Certificate.
A PDF Certificate: £9
Certificate of completion
Hard copy certificate - £15
CPD Accredited Hard Copy Certificate.
A Hardcopy Certificate (within the UK): £15
A Hardcopy Certificate (international): £15 + £10 (postal charge) = £25
Endorsed Certificate of Achievement from the Quality Licence Scheme
Hard copy certificate - £109
Admin, Secretarial and PA Diploma (within the UK: £109, International: £119)